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What we heard in June
77 of you shared your experiences of health and social care with us in June. 61 were complaints and concerns, 13 were compliments and 3 were requests for information. Your feedback is vital to help us understand what is working well and where services could improve for people across Hampshire. Services people talked about most You mentioned General Practice 25 times, with feedback focused mainly on booking appointments, quality of treatment and waiting lists. We also heard
3 days ago


Our workplan for the year
Following our What Matters Most survey, we have created our workplan for the year 2026/2027. As the independent champion of health and social care services in Hampshire, we look into services and hear from the people who use them. Read our plans for the next year. We would like to thank everyone who takes the time to complete our survey which help us to decide what we will concentrate on over the next 12 month period.
Jul 23


Our Mental Health Services Insight Report
The four Healthwatch branches in Hampshire and Isle of Wight have come together to share what local people have told us about their experiences of mental health services across Hampshire and the Isle of Wight. Based on feedback gathered between July and December 2025, this report highlights the challenges people face in accessing timely and appropriate support, including long waiting times, difficulties navigating services, and barriers to early intervention. It also recogn
Jul 23


Annual report for 2025/26 released
We are pleased to publish our annual report for 2025/26. Find out what we have been working on and our achievements over the last year. As your local health and social care champion, we’ve spent the past year making sure that the voices of local people are heard by those who commission, deliver and make decisions about services. We share your feedback with the right people so it can make a difference, improving health and social care for the whole community. Our year
Jun 29
Healthwatch Hampshire Advisory Board meeting - Manager report
On Tuesday Healthwatch Area Director for Hampshire and Portsmouth presented the Manager report to the Advisory Board meeting at Andover Community Church
Jun 18


Shape how urgent care services are delivered
The NHS is seeking people’s views and experiences to help shape how urgent care services such as GP out-of-hours services, night nursing services and urgent treatment centres are delivered. Urgent care services provide medical help when it is needed quickly but is not life-threatening, offering an alternative to attending emergency departments. The NHS is seeking people’s views and experiences to help shape how urgent care services such as GP out-of-hours services, night nu
Jun 10


The Accessible Information Standard: what we are hearing
This insight article sets out what the Accessible Information Standard is and why it matters for people using health and social care services. In 2024, Healthwatch Hampshire, Healthwatch Isle of Wight, Healthwatch Portsmouth and Healthwatch Southampton collaborated on a report about the Accessible Information Standard titled Do people get the information they need in the way they need it? The report provided a comprehensive review of how the Accessible Information Standard h
Jun 4


Dementia Action Week 2026
This week is Dementia Action Week, and an opportunity to continue raising awareness of dementia, the UK’s biggest killer (1). What is dementia? Dementia is a group of symptoms. It’s caused by different diseases that damage the brain. Dementia is progressive; the symptoms get worse over time and include: memory loss confusion and needing help with daily tasks problems with language and understanding changes in behaviour There are many types of dementia, but Alzheimer’s
May 20


Late May Bank Holiday Pharmacy Opening Hours
Need a pharmacy over the bank holiday weekend? Check here for details of opening times.
May 18


Our next Advisory Board meeting
Join our next Advisory Board meeting! Everyone is welcome. Date: Tuesday 16th June 2026 Time: 10am - 12:30pm Location: Andover Community Church, Charlton Rd, Andover SP10 3JH or join online: ________________________________________________________________________________ Microsoft Teams meeting Join: https://teams.microsoft.com/meet/39838016826761?p=0TCS1XuDALHofnNy64 Meeting ID: 398 380 168 267 61 Passcode: hT3ah9wS What does the Advisory Board do? Our Advisory Board works
May 18


Mental Health Awareness Week
11-17 May 2026 is Mental Health Awareness Week. Our blog looks at what good mental health looks like, common mental health issues, and where to get support. What is positive mental health? The World Health Organisation defines health as “a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity”. Good mental health is essential to overall wellness and happiness. Positive mental health enables people to cope with the stress
May 13


May dates released for dental additional hours scheme
Some dental practices are part of a scheme offering NHS dentistry sessions to patients who need extra treatment after receiving urgent dental care. The scheme also provides routine check-ups for care home residents, looked after children and clinically vulnerable patients who require dental assessment/treatment to enable them to receive medical or surgical care. Please look at the eligibility criteria for more details. The additional hours scheme is an NHS service offered by
May 12


Early May Bank Holiday 2026 - Pharmacy Opening Hours
Need a pharmacy over the bank holiday weekend? Check here for details of opening times.
Apr 23


Have your say on wheelchair services
Do you use wheelchair services in Portsmouth, Fareham, Gosport, Havant or East Hampshire? We want to hear from you. Residents in Portsmouth told us that wheelchair services were not supporting their needs. So, we have created a survey to gather feedback from users of the services and create meaningful change for the future of the NHS Hampshire and Isle of Wight wheelchair service. We are working closely with HIVE Portsmouth’s Disability Advisory Group, Healthwatch Portsmouth
Apr 21


Manager's Report from March Advisory Board meeting
Read the Healthwatch Hampshire manager's report from the Advisory Board meeting on 16th March 2026.
Apr 16


April dates released for dental additional hours scheme
Some dental practices are part of a scheme offering NHS dentistry sessions to patients who need extra treatment after receiving urgent dental care. The scheme also provides routine check-ups for care home residents, looked after children and clinically vulnerable patients who require dental assessment/treatment to enable them to receive medical or surgical care. Please look at the eligibility criteria for more details. The additional hours scheme is an NHS service offered
Apr 16


Easter Bank Holiday 2026 - Pharmacy Opening Hours
Need a pharmacy over the bank holiday weekend? Check here for details of opening times.
Mar 31


Social Prescribing Day 2026
In recognition of Social Prescribing Day, Healthwatch Hampshire takes a closer look at the essential role social prescribers play in our local communities. Background The World Health Organisation defines health as “a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity”. Published in July 2025, the 10 Year Health Plan for England 1 describes the NHS as “hospital-centric, detached from communities and organises it’s care
Mar 26
Meningitis outbreak in Kent: NHS advice
Hampshire and Isle of Wight Integrated Care Board have issued the following statement: We are very saddened by the news of the meningitis outbreak in Canterbury and the subsequent deaths, and are monitoring the situation closely along with our partners. The UK Health Security Agency is providing regular updates here . GPs across the country will today be advised to prescribe antibiotics to anyone who visited Club Chemistry between 5 and 7 March and to University of Kent stude
Mar 25


Have Your Say: Dementia Strategy Survey
NHS, Voluntary and Community Sector and local government partners across Hampshire are working together to create a Dementia Strategy. We want to make sure our plans are based on what matters most to people with dementia, unpaid carers, families, and professionals. If you have experience of supporting people with dementia in either a professional or personal capacity, please share your views to help shape the future of dementia support and services in Hampshire. Please al
Mar 24
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