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News & reports
Here you will find the latest information on health and social care, plus reports by Healthwatch Hampshire and others.
To look for a particular topic, you can use the search bar at the top right of the page and search by keyword.
News


Ensuring accessible information in pharmacies
People experiencing sight loss have been telling us that they struggle with medication due to small print labels, braille being covered up by a label, having to rely on verbal explanation at the counter, and more. We reached out to our colleagues from Community Pharmacy to ask for clarification on your rights and have some advice for you in this blog. What have we heard We have heard feedback from people across Hampshire about how accessibility challenges can translate into r

Healthwatch Hampshire
5 hours ago


Join South Central Ambulance's volunteer patient panel
South Central Ambulance Service NHS Foundation Trust (SCAS) launched its Volunteer Patient Panel in 2024, and they are looking for more volunteers to help them continue to improve and shape the future of our services. The panel is made up of people just like you who can provide a valuable insight into their experience of using SCAS services. As a volunteer you will be able to share your views and contribute to service developments across the Trust, including 999 emergency ser

Healthwatch Hampshire
Oct 19


What we heard in September
160 of you shared your experience with us in August, including 104 complaints and 56 compliments about health and social care services. The most common service was General Practice (GPs) which were mentioned 56 times, followed by Dentistry 16 times and then 3rd place with 11 mentions is Pharmacy. Services people talked about most You mentioned GPs 56 times, with 11 mentions of "quality of treatment", 6 mentions of "booking appointments" and 7 mentions of "Caring, kindness, re

Healthwatch Hampshire
Oct 13
Reports


Enter and view visit to Westacre Care Home
We visited Westacre Nursing Home in Winchester on 16 July 2026. Westacre Nursing Home provides nursing care for older people and others with complex care needs, including people living with dementia and delirium. At the time of our visit, the home was supporting 42 residents and was focused on providing person-centred care in a safe and supportive environment. The Enter and View Programme Enter and View visits are part of Healthwatch Hampshire's statutory role. They allow

Healthwatch Hampshire
Sep 17


Manager's Report from September Advisory Board meeting
Read the Healthwatch Hampshire manager's report from the Advisory Board meeting on 9th September 2026.

Healthwatch Hampshire
Sep 10


Discharge Lounge report
We have found that the Discharge Lounge at Queen Alexandra Hospital was managed by an experienced team and there was clear evidence of strong coordination to support patient flow and discharge arrangements. At the same time, the visit identified a number of opportunities to improve the environment, patient information, accessibility, and the overall waiting experience. A team from Healthwatch Portsmouth and Healthwatch Hampshire visited Queen Alexandra Hospital, Portsmouth to

Healthwatch Hampshire
Aug 19
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