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  • Writer's pictureHealthwatch Hampshire

Use the right services when you become ill

If you become unwell or are injured, it’s important to choose the right NHS service to make sure you get the best treatment as quickly as possible. Use the Right Service helps you make that choice.

Having access to the many healthcare services in Hampshire can make it confusing to know where to go for the right advice and treatment.

Because it’s confusing people very often go straight to a hospital or to their GP, regardless of their healthcare requirements. More often or not, advice and treatment can be sought from a wide range of options without the need for a visit to A&E or your GP surgery.

You can:

  • Phone NHS 111 This service is open 24 hours a day, 7 days a week. This is a service that provides medical advice as well as the details of the services closest to you that help you deal with your need following a medical assessment.

  • Visit your local pharmacy Your pharmacist will be able to help you with a number of issues. Take a look at four ways that your local pharmacist can help you. Find their opening hours and check opening times using the NHS pharmacy service search.

  • Visit your nearest NHS walk in centre If you need treatment for minor injuries or illnesses such as cuts, bruises and rashes you can visit your nearest NHS walk-in centre, urgent care centre or minor injuries unit. These are not suitable for treating long term conditions. To be seen at one of these services you do not need an appointment, or to be registered. You may be referred to one of these services by NHS 111, or you can just walk in.

  • Self care Self care is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home simply with over-the-counter medicines from a pharmacy and plenty of rest.

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