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Ensuring accessible information in pharmacies
People experiencing sight loss have been telling us that they struggle with medication due to small print labels, braille being covered up by a label, having to rely on verbal explanation at the counter, and more. We reached out to our colleagues from Community Pharmacy to ask for clarification on your rights and have some advice for you in this blog. What have we heard We have heard feedback from people across Hampshire about how accessibility challenges can translate into r
16 hours ago


Join South Central Ambulance's volunteer patient panel
South Central Ambulance Service NHS Foundation Trust (SCAS) launched its Volunteer Patient Panel in 2024, and they are looking for more volunteers to help them continue to improve and shape the future of our services. The panel is made up of people just like you who can provide a valuable insight into their experience of using SCAS services. As a volunteer you will be able to share your views and contribute to service developments across the Trust, including 999 emergency ser
Oct 19


What we heard in September
160 of you shared your experience with us in August, including 104 complaints and 56 compliments about health and social care services. The most common service was General Practice (GPs) which were mentioned 56 times, followed by Dentistry 16 times and then 3rd place with 11 mentions is Pharmacy. Services people talked about most You mentioned GPs 56 times, with 11 mentions of "quality of treatment", 6 mentions of "booking appointments" and 7 mentions of "Caring, kindness, re
Oct 13
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