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  • Writer's pictureHealthwatch Hampshire

Local mental health services partner with Shout

Hampshire and the Isle of Wight’s NHS 111 mental health triage team, run by Southern Health NHS Foundation Trust, have partnered with Shout to provide in the moment mental health support to those in the local community.



The partnership has been funded by the Hampshire and Isle of Wight CCG to help improve the wellbeing of residents across the county and digital access to mental health support. People who live in Hampshire and the Isle of Wight can now text ‘HANTS’ to 85258 to be connected to a trained volunteer who can help with anxiety, stress, loneliness or depression.


The keyword ‘HANTS’ represents an acronym for help anytime (even at night), text us for support.

Colin Bulpett, NHS 111 Service Manager, says “Having the opportunity to partner with Shout makes instant mental health support more accessible. If you find yourself in crisis after your interaction with Shout, they will advise you to phone NHS 111 or visit 111 online where you will receive a call back from an experienced mental health nurse from the mental health triage service run by Southern Health NHS Foundation Trust.”

Shout’s trained volunteers are there for you 24/7 to listen and support you to get to a calmer and safer place. Shout is a free, confidential, anonymous service for anyone in the UK. It won’t show up on your phone bill.

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