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We received 114 items of feedback in July. The feedback was made up of: 99 complaints 15 compliments The most common service was General Practice which was mentioned 29 times, followed by Dentistry 12 times and then general outpatients and hospital based consultants 11 times. Quality of treatment was the most frequent theme of feedback, with 32 pieces of feedback. Access to services was the second most common theme with 18 pieces of feedback, then booking appointments with

77 of you shared your experiences of health and social care with us in June. 61 were complaints and concerns, 13 were compliments and 3 were requests for information. Your feedback is vital to help us understand what is working well and where services could improve for people across Hampshire. Services people talked about most You mentioned General Practice 25 times, with feedback focused mainly on booking appointments, quality of treatment and waiting lists. We also heard

Following our What Matters Most survey, we have created our workplan for the year 2026/2027. As the independent champion of health and social care services in Hampshire, we look into services and hear from the people who use them. Read our plans for the next year. We would like to thank everyone who takes the time to complete our survey which help us to decide what we will concentrate on over the next 12 month period.