Unfortunately we are experiencing issues with our phone lines today as upgrades are made to our system.

If you would like to contact us please use our email address: enquiries@healthwatchhampshire.co.uk.

We apologise for any inconvenience.

The Local Maternity System is undergoing changes and we are working with local maternity services to gather feedback that will help us better understand how services can be improved to ensure women have an informed and empowered choice through their pregnancy and birth.

Healthwatch Hampshire has been approached to raise the voices of the d/Deaf Community and BSL interpreters with issues of accessing various primary care services.

For more information and to access our surveys click here.

Our work, in partnership with North East Hampshire and Farnham CCG, Salus Mediacl Services and AH Breaking Barriers, has been recognised with a national award for excellence.

Our 'Spotlight on Mental Health' work recieved the runner up prize in the 'Trojan Mouse' award from the New NHS Alliance for work that creates a small change with a large impact for local communities.

Read more here

The film aims to explain to the public what service redesign of health and care services is, why it is happening and how their voice can help influence what happens.

For BSL format click here.

The workings of the NHS are confusing, this alternative guide from The Kings Fund might help you! 

This animation is a whistle-stop tour of how the NHS works in 2017 and how it’s changing.

Healthwatch Hampshire worked with the National Autistic Society (South Hampshire Branch) to listen to the views and experiences of people with Autism and how they find their local mental health services. This in-depth has been produced for commissioners and providers of health and social care services to raise the awareness of Autism in individuals and how to help them when accessing their care services. A full report of their work can be found here.

Our new Enter and View programme is now under way. We are visiting care homes to assess the physical and social environments for people living with dementia. For more information about Enter and View, to get involved or to read our latest reports please click here.

Most people are happy with the care they receive from the NHS, but sometimes things don’t go as expected. If you’re not happy with the care or treatment you’ve received, or you’ve been refused treatment for a condition, you have the right to complain, have your complaint investigated, and be given a full and prompt reply. We have created a Step-by-step guide to help you through this sometime complicated journey. If you need further help, please click here to see how our Advocacy services can help with your NHS complaint.

Step-by-Step guide

Healthwatch Hampshire have been working in partnership with West Hampshire Clinical Commissioning Group (CCG), who have created new "Communications needs cards" for the Deaf Community. This card is to help NHS staff to know of your communication needs (for example, if you would like an interpreter at your Doctor's appointments, or lipspeaker, if you would like to be contacted by email or text - this card will let the staff know what you need). This goes along with the Accessible information Standard requirement. For more information click here.

Accessible Information Standard (BSL)

What is Healthwatch Hampshire (BSL)

Our work on Care at Home services is now availabe for public view. 

Healthwatch worked with Hampshire County Council to get a survey to everyone in Hampshire who has care services at home. Approximately 6,000 surveys were sent out by post, and the survey could also be completed on the Healthwatch website. This report gives the findings from the survey and makes recommendations for improving services.

Click here to view the full report

Click here to view summary

Funding is now closed for our 2018/19 funding but you can still take a look at previous projects and learn more about the fund. We hope to be back again in 2019/20 so keep an eye out in the new year for more information.

For more information please click here.