Our Annual Report 2018/19

Find out what we got up to in 2018-19 and read about our plans for the future. As always, we’ve done our best this year to put your voices at the heart of health and social care.
Group of people together

We argue strongly that people need to be involved in deciding what care is needed, and how it should be organised.

Summary

During 2018 -19:

  • 4152 people shared their health and social care story with us
  • 115 volunteers helped us carry out our work across the year
  • We gave information and signposting advice to 3588 enquirers
  • We visited 8 services to understand people’s experiences of care.  From these visits, we made 81 recommendations for improvement
  • Our helpdesk took 1167 calls, averaging 34 minutes each call
  • 257,923 people engaged with us, through our website and social media

Full report here

If you need this report in a different format, please email enquiries@healtwatchhampshire.co.uk or call Tel: 01962 440262

 

Last year we heard from 4152 people who told us about their experience of a number of different areas of health and social care. Here are some examples of the changes that you want to see.
— Christine Holloway, Chair

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You can help make health and care services better by sharing your experiences and ideas.

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