Head of Healthwatch - Neil Bolton-Heaton

Neil is the Head of Healthwatch and holds responsibility for Healthwatch organisations in Windsor, Ascot and Maidenhead, Bracknell Forest, Slough, Hampshire and Wokingham.

Neil has worked across the health, social care and social enterprise sectors at both operational and strategic level. Neil is passionate about quality service experience and in ensuring voice and representation in the design, development and delivery of health and social care services. 

07970 166645



Our Employees

Kate Knowlton - Volunteer & Partnership Lead

Kate wanted to be a zookeeper, but ended up in Insurance where she worked for 18 years. After taking some time out of work after having her youngest son, she started working as a Learning Support Assistant in a Secondary School, providing one to one support to students. Then Kate joined the Rose Road Association as a Participation Officer for Parent Voice, creating a network of parent/carers and professionals across Hampshire.

07967 326034


Alex Solomon - Project Lead

Alex began her career with Richmond Borough Council Youth Service as Assistant to an Area Youth Work Lead. She then moved to working in the third sector, managing an education, training and employment project for people in the criminal justice system.  After moving to Salisbury, Alex set up and managed a mentoring scheme for vulnerable adults with complex needs. Her experience delivering frontline services has made her passionate about helping people influence and shape the services they use, ensuring they have access to the help and support they need.

07966 529721


Sue Alford, Service Manager for Citizens Advice Hampshire

Sue is a Service Manager for Citizens Advice Hampshire, a partner of Healthwatch Hampshire. Since 2008 Sue has delivered projects and services for Citizens Advice across Dorset and Hampshire. Prior to this, Sue worked for a major blue chip finance organisation managing and delivering IT based solutions and projects globally.


Lucy Fitzgerald, Communication and Engagement Lead

Lucy is responsible for our Communication and Engagement work. She has over 10 years experience working in the charity sector with parents and carers of children with additional needs and disabilities. With a passion for participation and inclusion, Lucy has supported carers to influence and shape the services their children access and is excited to bring this experience to Healthwatch.

07970 166622


Guy Patterson, Healthwatch Officer

After decades of wandering around Europe in the guise of a researcher and teacher, Guy hung up his tattered academic boots to join Help the Aged as a development officer. Relocating to Dorset, he has worked with a range of different employers over the years, including the NHS and Dorset Council, and is delighted to be one of the Healthwatch Hampshire team.

07816 403399


Jo Dixon, Healthwatch Engagement and Volunteering Officer

Jo has joined us from Healthwatch Wokingham where she has spent 3 years designing and delivering projects to better understand people’s experience of Health and Social Care. She also facilitates antenatal courses for pregnant people, helping them to prepare for parenthood. She has worked in this sector for 12 years and has led on some interesting projects including setting up volunteer led peer support groups and developing antenatal education for women’s prisons.

01962 440262


Our Volunteers

Chris Shaverin

Karen Vout

Alison Rudin

Daniel Jefferey

Ian Penfold

John Perry

Hannah Reilly

Sarah Marks

Pat Haste