The Boloh Helpline: Brand New Barnardos Service for BAME Parents and Carers

Barnardo’s has been funded by NHS England and Department for Health and Social Care to provide a helpline advising on respiratory illnesses, focused on supporting parents/carers from Black, Asian and Minority Ethnic communities.
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This winter, there will be an influx of coughs, colds and chest infections in children aged 0-3. The Boloh helpline can provide advice, guidance and signposting support to parents/carers who are unsure about what to do if their child has a chest infection. They can provide information and Helpline advisors can also support parents/carers with: 

  • Chest infections in their child 
  • How to access the right health support 
  • Self-managing respiratory infections at home 

Helpline advisors can also provide parents/carers with practical support to meet their child’s needs. Parents/carers can call Boloh helpline on 0800 151 2605. Professionals can also refer their service users to the helpline and a helpline advisor will contact them. You can find information on Barnardo’s website here.   Referrals can be made via this link.    

Helpline advisors are trained to provide advice about respiratory illnesses in children aged 0-3. The advisors can provide a service in English, Punjabi, Hindi, Urdu, Albania, Polish, Luganda, Ruyankole, Rukiga, Rutooro and Kinyarwanda. Interpreters can be provided for other languages.

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