National Safeguarding Week - keeping vulnerable people safe in Hampshire

It's National Safeguarding Week and we are teaming up with the Hampshire Safeguarding Adults Board to provide information, advice and guidance on how to keep vulnerable adults safe, and where to go for help and support if you are worried about anyone
women sat at a table in a care home setting

What do we mean by adult safeguarding?

Living a life that is free from harm and abuse is a fundamental right of every person. All of us need to sign up to this principle and to follow it in acting as good neighbours and citizens. All agencies and organisations across Hampshire must be committed to preventing abuse and neglect, raising safeguarding concerns and putting adults at the centre of their work.

Adult safeguarding means protecting and upholding the health, wellbeing and human rights of all adults, with additional duties towards adults with care and support needs and at risk of or experiencing abuse or neglect, enabling them to live safely. Adult safeguarding is everyone’s business and we all have a role to play.

What do we mean by care and support needs?

This means adults whose independence and wellbeing would be at risk if they did not receive appropriate health and social care support e.g.:

  • Adults with physical, sensory & mental impairments and/or learning disabilities whether present from birth or due to advancing age, chronic illness or injury.
  • Informal carers e.g. family and friends providing personal assistance & care to adults on an unpaid basis.

Abuse and neglect can happen in a variety of settings and some individuals or groups can be particularly vulnerable. Responsibility to prevent and respond to abuse or neglect therefore rests with a wide range of organisations, agencies and individuals and is part of adult safeguarding practice.

Adults Safeguarding Animated Scribe

We are delighted to introduce National Safeguarding Adults Week with a video that provides information about abuse, how to recognise it and how to report concerns.  

Adult safeguarding

Preventing Abuse and Neglect

All of us – organisations – local communities – individual citizens – need to share a common aim to promote safety, prevent abuse and protect adults at risk of abuse and neglect. Through a strong focus on prevention our aim should be to enable adults to live an independent life free from harm, whilst making their own choices and decisions.

Prevention can cover many different types of support, services and facilities. There is no single definition for what constitutes prevention activity as this can range from wide scale as well as targeted interventions aimed at addressing vulnerability factors that may increase a vulnerable person’s risk of abuse, neglect or exploitation.

Impact of vulnerability on an adult’s ability to protect themselves from abuse or neglect

  • Loneliness, social isolation, limited social contacts and living alone
  • No family, no friends, visitors or professionals to talk to about their experience
  • Poor health or disability
  • Dependence on other people to meet vital care and support needs
  • Mental frailty e.g. poor memory, lack of or fluctuating capacity, medication effects, depression
  • Routines and practice in care settings resulting in poor or unsafe care
  • Fear of consequences of speaking out

What is my role in safeguarding?

As part of Safeguarding Adults Week,  you are encouraged to enhance your knowledge about safeguarding and consider your role.

Safeguarding refers to measures designed to protect the health, wellbeing and human rights of individuals. These measures allow children, young people and adults at risk to live free from abuse, harm and neglect.  See how you can make a difference on the Ann Craft Trust  website.

In the next section you will find a range of resources tackling different forms of abuse and exploitation, with advice on keeping safe.  See also the HSAB website Keeping Safe page.

Fire Service Safe and Well visits

Hampshire Fire Service Safe and Well is a Home Fire Safety visit that’s tailored to an individual’s needs, relating to their health and lifestyle choices.  This is available to people with vulnerabilities that may indicate that they are at more risk of harm from fire.  This visit is free of charge and will include a customer-made information pack, installation of new fire alarms and a check of existing fire alarms, issue of fire retardant bedding, furniture throws and nightwear and, if appropriate, a referral to other services for a professional assessment.  To find out more visit the Hampshire Fire Service Safe and Well web page.

Fire Service safe and well

Staying Safe in the Community

Safe Place Scheme

Safe Place is a scheme for vulnerable adults if they get lost, scared or upset when they are out on their own. See more details on the HCC Adults Services website.

Dementia Friends

A Dementia Friends Champion is a volunteer who encourages others to make a positive difference to people living with dementia in their community. They do this by giving them information about the personal impact of dementia, and what they can do to help. Dementia Friends

Mate Crime

Mate crime occurs when a person is harmed or taken advantage of by someone they thought was their friend.  Mate Crime can become a very serious form of abuse.  In some cases victims of Mate Crime have been badly harmed or even killed.  Surveys indicate that people with disabilities can often become the targets of this form of exploitation.  There are different types of Mate Crime, including: theft/financial abuse and misuse of your property; physical assault/abuse; harassment or emotional abuse; sexual assault/abuse.  If you think you, or someone you know, is a victim of mate crime, contact the police or Hampshire County Council Adult Service 0300 555 1386.

Connect to Support Hampshire

Connect to Support Hampshire is an online information and advice guide and directory of services for adult residents in Hampshire to find information, advice and services to manage their own care and wellbeing. You can find out about local groups, activities and services within your community as well as formal care provision.  Visit Connect to Support Hampshire website for more information.

Domestic Abuse

Domestic abuse services in Hampshire, including refuge, are available and mainly provided via telephone, email and online. Face to face support is currently unavailable due to national measures introduced. You can view further details here: Hampshire Domestic Abuse Service

Further updates to the local domestic abuse service provision, including service updates, safety planning and useful contacts can be viewed here:  Hampshire Domestic Abuse Service – Information and Updates

Mental Health and Wellbeing

Coronavirus (COVID-19) is having an impact on everyone’s daily lives, as the government takes necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention. During this time, you may be bored, frustrated or lonely. You may also feel low, worried, anxious, or be concerned about your health or that of those close to you. These are all common reactions to the difficult situation we face. Everyone reacts differently to events and changes in the way that we think, feel and behave vary between different people and over time. It’s important that you take care of your mind as well as your body. This guidance explains the practical steps which may help maintain positive mental health and well-being during the pandemic.

 COVID-19: guidance for the public on mental health and wellbeing.

 COVID-19: guidance on supporting children and young people’s mental health and wellbeing


Important telephone numbers

If you are worried about an adult please telephone Hampshire Adult’s Health and Care.

Hampshire Adult’s Health and Care:
0300 555 1386
or out of hours:
0300 555 1373

Police: 101 or in an emergency 999

For Deaf Access Text 999 or Emergency Minicom TextRelay on 18000 (You must be registered to use this service). For more options, click here.

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

Find advice and information