Support for Carers – we want to hear your stories about caring during Covid-19

Many people became unpaid carers overnight when lockdown was imposed, increasing their responsibilities to look after older, disabled or seriously ill loved ones and relatives instantly.
lady with walking stick

With day care centres and respite suspended, it left carers in a particularly challenging position. We want to hear what it has been like for you, and how things need to change going forward, which is why we are launching our survey today.

Take our survey  

We undertook a general Covid-19 survey back in July, to ask people how they found accessing health and care services during the pandemic, and at that time, carers told us they felt “left to get on with things”, so we want to find out more about the problems and what can be done. 

The hardest thing for me has been trying to look after a 94-year-old with dementia. We have just been left to get on with it.

Nationally, it is thought that 4.5 million additional people have taken on caring for older, disabled or seriously ill relatives or friends since the Covid-19 pandemic started. Many of these people are also juggling work and family life alongside unpaid care work and finding it very difficult.  

The figures were revealed at the end of June as part of Carers Week and the six charities supporting Carers Week - Carers UK, Age UK, Carers Trust, Motor Neurone Disease Association, Oxfam GB and Rethink Mental Illness – are calling on the UK Government to recognise and raise awareness of the role unpaid carers are playing during the pandemic and ensure they are supported through it, and beyond.  

My son was changing to a new respite centre which is not taking in new users now. Direct payment workers are not coming to our home, so we have been left alone. My son is aggressive, and my husband is not well.

We want to understand the picture in Hampshire by asking all unpaid carers to take part in our survey and share their experiences with us. Our aim is to: 

  • identify the issues affecting unpaid carers since the pandemic began 

  • identify what needs to be done differently to support carers going forward  

Ways to share your views with us:  

01962 440262 

carers@healthwatchhampshire.co.uk 

Write to us at:  Healthwatch Hampshire, Unit 12, Winnall Valley Road, Winchester, SO23 0LD 

We have also brought together some useful resources to help local carers who don’t know where to turn for help and advice, which you can find here.  

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us