Hampshire County Council launch new helpline - Hantshelp4vulnerable

The helpline is available to provide information and advice, as well as practical support to frail or vulnerable Hampshire residents.
Women on phone

The Coronavirus Hampshire Helpline – Hantshelp4vulnerable   - can be contacted on 0333 370 4000.

The helpline is available seven days a week, from 9am to 5pm, and is for vulnerable people who do not have support from families, friends or their local community, and who need urgent assistance with practical issues.

The Hampshire helpline is for frail or vulnerable people who need urgent assistance with essential food or household supplies, collection of medication, or who are at risk of loneliness. Please discuss your requirements with our friendly advisors who will ensure you get the help you need.

If you need urgent food supplies, you can expect to receive a food box, typically containing:

  • Pasta
  • Cereal
  • Soup
  • UHT milk
  • Long life orange juice
  • Bread
  • Apples
  • Biscuits
  • Plus urgent household necessities if needed eg shower gel

Wherever possible, special dietary requirements will be met.

You can find out more about the helpline by clicking here

Please note the service is for people currently residing in the county of Hampshire. If you are a resident of Southampton, Portsmouth or the Isle of Wight, and call the number above, you will be signposted to their respective local support numbers.

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