2020 saw Healthwatch Hampshire having to change the way we work, along with many other organisations, by bringing most of our work online due to the pandemic. Our usual face-to-face interactions came to a stop and we had to find new ways to reach the people of Hampshire.
We worked with the other Healthwatch across the region to run a survey in the summer asking people their experiences of accessing health and social care services during the pandemic - the resulting report can be found here.
The doctor will zoom you now
The increase in online consultations for healthcare was an issue which was examined across the country by Healthwatch England and we published their resulting report here.
Keeping connected in care homes
We worked with outstanding care homes to highlight good practice and during the pandemic many were using innovative ways to keep families in touch so we produced a report to share the successful methods being used in Hampshire care homes.
Dentistry and Covid-19
We dealt with many inquiries from people unable to access a dentist during lockdown and participated in a Healthwatch England project on this issue, which you can read about more here.
Caring during Covid Project
We were concerned about the experiences which unpaid carers told us about in our general Covid-19 survey, so we carried out a more in-depth project, seeking the views and experiences of almost 200 carers. You can read the results here. We are now developing further work in 2021 as a result of this project.
Winter wellness campaign
We launched a series of advice and information pages on our website to help people across Hampshire find the health support they might need during the winter. Topics included dealing with loneliness, looking after vulnerable people, mental health and avoiding scams. We also published an article on the importance of seeking NHS help if you need it.